Kotlarski, Kazimierz2013-05-062013-05-061992Neodidagmata, nr 21, 1992, pp. 47-54978-83-232-2332-00077-653Xhttp://hdl.handle.net/10593/6103The aim of this paper is looking in a new light at problem situation so they could have the largest instructive value. At first there are considerations which category of problems can be easier solved by using heuristics and which by using algorithms? Next taking into account the division of problems into convergent and divergent and the division according to the level of information included in the problem, author suggested a new formal classification of problems. He introduced VIII types of problems as the supplement to Reitman's classification. The competence to classify problems should give a better view into requirements which we must come up and thanks it the solution of problems will be easier.plwartościinstructives valuekonwergencjaconvergencedywergencjadivergenceklasyfikacja problemówclassification of problemszadania problemoweproblem tasksArtykuł