Pawłowska, BeataChomczyński, Piotr2013-01-312013-01-312012Studia Edukacyjne, nr 21, 2012, s. 125-140978-83-232-2485-31233-6688http://hdl.handle.net/10593/4281The main aim of this paper is to present the results of qualitative research on emotions management strategies among teachers. The research is based on semi-structured interviews, documents analyses and observations carried out at schools and reformatories. The theoretical part of the article based on the theory of Arlie Hochschild concerning emotional supervision by workplace circumstances. Moreover we use also Theodore D. Kemper’s conception of emotions created during interactions typical for social relations. In this paper we are trying to characterize negative emotions arousing among teachers working in reformatories, primary and special schools.pljuvenile delinquencytotal institutionsauthorityreformatoriesprimary schoolsqualitative methodsteachersemotions managementnegative emotionsemotions