User studies: Opportunities and limitations
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Date
2011-08
Authors
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Publisher
Asian Association for Lexicography
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Abstract
In this keynote address I reflect on the role of user studies in dictionary research. Starting
with a distinction between positivistic and naturalistic general methodological paradigms, I
discuss a number of specific methods and techniques, pointing to their respective strengths
and weaknesses. I introduce the audience to a related research paradigm which has recently
emerged within computer science, namely usability studies. Finally, I single out several key
issues having to do with construct validity and operationalization, demonstrating on concrete
examples why I see them as topical problems.
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Keywords
Dictionaries, Lexicography, User studies, User research, Usability, Questionnaire, Eye tracking, Delphi method, Interview
Citation
Lew, Robert. 2011. “User studies: Opportunities and limitations.” In: Akasu, Kaoru and Satoru Uchida (eds.), ASIALEX2011 Proceedings Lexicography: Theoretical and practical perspectives. Kyoto: Asian Association for Lexicography. 7-16.
ISBN
978-4-9901771-1-9